- What are Eternal roses?
Eternal roses, are roses that lasts for years.
Unlike fresh roses, eternal roses do not require water or other care.
The roses are treated with an advanced technical process in which their natural juices are replaced by a liquid mixture of 100% vegetable and biodegradable substances. We use this to stabilize their growth process.
This way the roses retain their natural beauty, texture and silky shine.
- How do My Roses last good for years?
To ensure eternal roses that provide aesthetic appeal for months on end, we use a proprietary solution and color pigmentation process to keep the freshness of the roses and then instill them with a wide array of lovely colors.
- Can I take the roses out of the box?
No, for optimal appearance of the roses, customers cannot take the roses out of the box.
Removing the roses will damage them and ruin the arrangement.
- How do I care for My Roses ?
Simply, keep the roses away from direct sunlight and within normal room temperature, and your stylish arrangement will retain its elegance and grace for an entire year.
Check 'How to care for my roses?' for more info.
- What are the ordering options?
You have the possibility to order from Whats app, Facebook, Instagram or our Webshop.
- Do you deliver only in Belgium?
My Roses delivers in all over Europe.
FREE in Belgium and Netherlands.
- What are the delivery options?
We have two delivery options;
you can choose between delivery by mail( DPD) or pick up at our address( we are not a store!).
- What is the time of the delivery?
The delivery time of your roses will depend of the order time and place.
Normally it takes 1-3 workdays (IT MAY TAKE LONGER IN PERIODS OF LOCKDOWN!)
to deliver your product FOR BELGIUM AND NETHERLANDS.
FOR OTHER COUNTRIES, IT WILL TAKE LONGER TO DELIVER THE ORDER.
WE ASK YOU TO MAKE THE ORDER ON TIME..
- Can i cancel my order or return it?
The product can not be returned.
You have the possibility to cancel the order into 24h, by mail!
after that time the order will NOT be taken back.
- What are the payment options?
You can pay with Bancontact, Creditcards , iDeal & ApplePay.